Free upgrade
While on our trip to Europe, my old Canon PowerShot S230 digital camera suffered an image sensor failure. I'd given it to Holly to use when I got my new Nikon Coolpix 5200 a couple of years ago, which she promptly claimed as her own when the Canon died. When I got back to the States, I found out that the image sensor failure was a "known issue" and that Canon would fix the camera for free, even though it was looong out of warranty. Yesterday, I drove to the Fed Ex depot in Waterloo to pick up the camera ("In-Person Signature Required"), and discovered that Canon upgraded me from my old 3.2 Megapixel camera to a refurbished 5.0 Megapixel SD400. Fortunately, I even had a spare 2GB SD card on hand, so I wasn't even miffed about having my old Compact Flash card now rendered useless...