My new mantra is that the only people who complain about Microsoft software are people who haven't had to deal with Oracle software.  I've spent the last couple days attempting to install version 10g of their Calendar software, as we're currently running an ancient version.  It takes real talent to screw up software this much.  In version 5.4, you double click an .exe file and 2 minutes later you have a working server.  Version 10 requires you to put the software on the web, as they've removed the handy GUI administration app, and replace it with...well... I'll let you know if I ever get to see it, but it's supposed to be a web administration app.  I should have brought a book with me to work, to read in between updates from "Bob", the Oracle Support guy in India who's helping me.